Frequently Asked Question's

Q: WHY HAVE I NEVER HEARD OF Cool-n-Save®?

A: Air Conditioning manufacturers, distributors and repair service professionals depend on maintenance, repairs and replacement of equipment for their income. Reducing the need for repairs and parts replacement and increasing the condensers life expectancy by reducing head pressure and shortening cycle time would not in their best interest. The Cool-n-Save® System can lengthen the condenser's life from 10% to 50%.

Q: WILL The Cool-n-Save® System VOID MY WARRANTY?

A: The Federal Trade Commission's Magnusson-Moss Warranty Act (P.L. 93-637) states that a manufacturer cannot void or disavow a warranty due to an added-on, second-party product unless it is proven that the second-party product does, in fact, damage equipment and notifies the second-party manufacturer and its customers. The Greenway Design Group, Inc., nor any of its customers, has ever received any such notice or letter from any manufacturer regarding issues of a condenser being affected by the Cool-n-Save® Air Conditioner Pre-Cooling System.

Q: Is the Cool-n-Save® System easy to install?

A: Yes! The Cool-n-Save® System is easily installed in less than 10 minutes with NO TOOLS!!

Q: Will this increase my water bill a lot?

A: No! You will see very little difference in your water bill whereas the unit only runs when the AC condenser is on. The amount of water per nozzle is only .3 gallons per hour/per nozzle. The Cool-n-Save® should only add approximately 6 cents per day to your water bill.

Q: Will this create buildup on my condenser coils?

A: Without proper monthly maintenance, it is possible. Our proprietary filter works to prevent the small amounts of calcium, lime, or rust that can buildup on the coils. Although the water from the nozzles evaporates almost immediately, in certain climates, some wetness may reach the coils. Just to be safe,it is always a good idea to spray down the outside of your condenser monthly with a 50/50 mixture of water and white vinegar, and rinse it off. This is a good maintenance idea with or without the Cool-n-Save® system attached.

Q: Will the Cool-n-Save® system tie up my water faucet?

A: The Cool-n-Save® doesn't have to tie up the water faucet. Although you do need a continuous water source for the system to work you can buy a "Y" splitter from any hardware store which will allow you to leave the Cool-n-Save® water supply running and still access the faucet for other uses.

Q: My nozzles are clogged, what can I do?

A: Although it is unusual there is a possibility that one or more of the misting nozzles may clog if there is a high amount of minerals in the water. If this happens, simply remove the nozzles, soak them in a Lime or Hard Water removal product (found at any hardware store) for about 5 minutes and replace them.

Q: Do I need to remove it for winter?

A: There is no reason to remove the Cool-n-Save® "control valve" from the top of your AC condenser, however it is recommended to unhook the water supply and drain the feed line prior to cold weather. Failure to do so could result in freezing and cracking.

Q: Does the Cool-n-Save® system work on all AC condensers?

A: The Cool-n-Save® system can be fitted to all residential air conditioning units with the exchange air vents on top of the unit (the most common configuration). Not recommended for Heat Pumps when in "Heat Mode." If purchased for a Heat Pump it is imperitive that you disconnect the water source when the temperature is consistently below 75 degrees. Running water during 'Heat Mode" will damage the Heat Pump.

Q: If I need more than one unit, can they be attached together to run off of one water source?

A: Yes, there are splitters in every box that will allow you to run several units in a chain.

Q: Is there a web-based customer service area to help me if I run into any issues?

A: Yes, the Cool-n-Save® support center This e-mail address is being protected from spam bots, you need JavaScript enabled to view it is specifically designed for this purpose.